Contact information
ReliefNest is committed to providing helpful and professional customer support. Please contact us with questions regarding products, orders, shipping, returns, refunds, payments, or website use.
Business Information
Business Name: ReliefNest
Website: reliefnest.xyz
Year Established: 2026
Business Address:
533-15333 16 Ave
Surrey, British Columbia V4A 1R6
Canada
Customer Support Email:
support@reliefnest.xyz
Telephone:
+1 (604) 538-3881
Customer Support
You may contact us regarding:
- Product questions;
- Product care or usage;
- Order status;
- Tracking information;
- Address corrections;
- Cancellations;
- Returns and refunds;
- Damaged or defective products;
- Incorrect or missing items;
- Payment concerns;
- Website accessibility;
- Privacy questions;
- Legal or policy inquiries.
Recommended Contact Method
Email is the recommended contact method because it allows us to review your order information and maintain a written record of your request.
When contacting us about an order, please include:
- Your full name;
- Your order number;
- The email address used at checkout;
- A clear description of the issue;
- Relevant photographs or videos when applicable.
Response Time
We aim to respond to customer inquiries within 24 business hours.
Response times may be longer during weekends, public holidays, promotional events, or periods of unusually high demand.
Please avoid sending multiple messages about the same issue, as this may delay the review process.
Order Changes
Contact us immediately if you need to correct an order or shipping address. We will make reasonable efforts to assist before fulfillment begins.
Changes cannot be guaranteed once an order has been processed or shipped.
Returns
Do not send a return to our business address without written authorization.
Return instructions and the applicable return location will be provided after your request has been approved under our Return and Refund Policy.
Media, Business, and Legal Inquiries
For partnerships, media requests, intellectual property notices, or formal legal correspondence, contact:
Please include an appropriate subject line and all relevant supporting information.
Contact Details Summary
ReliefNest
533-15333 16 Ave
Surrey, BC V4A 1R6
Canada
Phone: +1 (604) 538-3881
Email: support@reliefnest.xyz
Website: reliefnest.xyz