Legal notice
This Legal Notice provides important information regarding the ownership, operation, permitted use, and legal conditions of reliefnest.xyz.
1. Website Operator
This website is operated by:
ReliefNest
533-15333 16 Ave
Surrey, British Columbia V4A 1R6
Canada
Email: support@reliefnest.xyz
Phone: +1 (604) 538-3881
Website: reliefnest.xyz
Established: 2026
2. Scope of Business
ReliefNest operates an online retail store offering back scratchers and related comfort, wellness, and personal-use products.
Product availability, pricing, promotions, and shipping coverage may change without prior notice.
3. General Information Disclaimer
The information provided on this website is for general commercial and informational purposes.
We make reasonable efforts to ensure that website content is accurate and current. However, we do not guarantee that all content is always complete, error-free, or current.
We may correct or update content at any time without prior notice.
4. Product Disclaimer
Product photographs, illustrations, dimensions, colors, materials, and descriptions are provided for general reference.
Actual products may vary slightly because of:
- Screen display settings;
- Lighting conditions;
- Natural wood grain and color;
- Manufacturing tolerances;
- Manual measurement;
- Packaging updates;
- Product improvements.
Natural variations in wooden products, including grain patterns, knots, shade, and texture, are not necessarily defects.
5. Health and Safety Disclaimer
ReliefNest products are intended for general personal comfort and convenience.
Our back scratchers and related products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, injury, or medical condition.
Customers should:
- Use products gently;
- Follow available care and usage instructions;
- Stop using a product if discomfort, irritation, or injury occurs;
- Avoid use on broken, inflamed, infected, or highly sensitive skin;
- Seek advice from a qualified healthcare professional when they have a medical concern.
ReliefNest is not responsible for harm resulting from improper, unsafe, or unintended product use.
6. Intellectual Property Rights
Unless otherwise stated, all website materials are owned by, licensed to, or lawfully used by ReliefNest, including:
- Brand names;
- Logos;
- Product descriptions;
- Photographs;
- Videos;
- Graphics;
- Icons;
- Website layout;
- Written content;
- Marketing materials.
You may not copy, reproduce, modify, distribute, publish, display, sell, license, or commercially exploit any website content without prior written authorization.
7. Trademarks
The ReliefNest name, branding, logos, slogans, and related visual identifiers may be protected by applicable trademark, passing-off, unfair competition, and intellectual property laws.
Use of these identifiers without authorization is prohibited.
8. External Links
Our website may contain links to independent third-party websites or services.
External links are provided for convenience only. ReliefNest does not control and is not responsible for third-party:
- Content;
- Availability;
- Security;
- Accuracy;
- Privacy practices;
- Products;
- Services;
- Terms and conditions.
Accessing third-party websites is at the user’s own discretion.
9. Limitation of Liability
To the fullest extent permitted by applicable law, ReliefNest will not be responsible for indirect, incidental, special, consequential, or punitive damages resulting from:
- Website use;
- Website interruption;
- Reliance on website content;
- Product misuse;
- Third-party websites;
- Shipping delays beyond our reasonable control;
- Unauthorized website access;
- Data loss or business interruption.
Nothing in this Legal Notice limits liability or consumer rights that cannot legally be excluded.
10. Website Availability and Security
We take reasonable measures to maintain website availability and security. However, we do not guarantee uninterrupted, error-free, or completely secure access.
The website may be unavailable because of:
- Maintenance;
- Updates;
- Technical failure;
- Security incidents;
- Hosting problems;
- Internet disruptions;
- Events beyond our reasonable control.
Users are responsible for maintaining suitable device security, software updates, and account credentials.
11. Prohibited Use
You may not use the website to:
- Commit unlawful or fraudulent acts;
- Violate intellectual property rights;
- Distribute harmful software;
- Interfere with website security;
- Collect data without authorization;
- Impersonate another person;
- Place fraudulent orders;
- Abuse promotions, returns, refunds, or payment disputes;
- Engage in harassment, threats, or harmful conduct.
12. Privacy and Personal Information
Personal information collected through the website is handled in accordance with our applicable privacy disclosures and relevant data protection laws.
Customers should review the Privacy Policy displayed on the website for information about:
- Data collection;
- Cookies;
- Payment processing;
- Marketing communications;
- Information sharing;
- Customer rights.
13. Consumer Rights
Nothing in this Legal Notice, Terms of Service, Shipping Policy, or Return and Refund Policy is intended to remove rights granted to consumers under mandatory law.
Where local consumer law provides stronger protections, those mandatory protections will apply.
14. Governing Law
This Legal Notice is governed by the applicable laws of the Province of British Columbia and the federal laws of Canada.
This provision does not prevent customers from relying on mandatory rights available under the laws of their country, province, state, or region.
15. Policy Updates
We may revise this Legal Notice to reflect changes in our business, website, products, services, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
16. Legal Contact
For legal notices, intellectual property concerns, or formal business correspondence, contact:
ReliefNest
533-15333 16 Ave
Surrey, BC V4A 1R6
Canada
Email: support@reliefnest.xyz
Phone: +1 (604) 538-3881
Website: reliefnest.xyz